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Customer Support Companies on Reddit

Customer service and helpdesk software.

30 Companies Tracked
18,668 Reddit Mentions
3 Subreddits Monitored
Top subreddits:

What are the best Customer Support tools according to Reddit?

Based on 18,668 mentions across 3 subreddits, the most discussed Customer Support companies on Reddit are Help Scout, SupportBee, BYOM!. Our rankings track real community discussions — no company can pay for placement.

Rankings by Reddit Discussion Volume

Companies ranked by how frequently they're mentioned on Reddit in the past 30 days.

# Company Website Mentions (30d) Sentiment Trend Top Subreddits
1 Help Scout helpscout.net ↗ 198 Positive ↑ 20% r/CustomerServicer/smallbusinessr/SaaS
2 SupportBee supportbee.com ↗ 198 Neutral ↑ 18% r/CustomerServicer/smallbusinessr/SaaS
3 BYOM! byomit.com ↗ 169 Positive ↓ 12% r/SaaSr/smallbusinessr/CustomerService
4 HelpCrunch helpcrunch.com ↗ 134 Positive ↓ 8% r/CustomerServicer/smallbusinessr/SaaS
5 Lowfoot lowfoot.com ↗ 123 Neutral ↑ 12% r/SaaSr/smallbusinessr/CustomerService
6 UserVoice uservoice.com ↗ 108 Positive ↓ 8% r/smallbusinessr/SaaSr/CustomerService
6 Chatwoot chatwoot.com ↗ 4 Positive ↓ 97% r/Chatwootr/n8n_ai_agentsr/CustomerSuccess
7 Customer360 customer360.co ↗ 105 Positive → 1% r/smallbusinessr/CustomerServicer/SaaS
8 Helpshift helpshift.com ↗ 96 Neutral ↑ 14% r/SaaSr/smallbusinessr/CustomerService
9 Crowdcare crowdcare.com ↗ 94 Neutral ↓ 12% r/CustomerServicer/smallbusinessr/SaaS
10 Bright Pattern brightpattern.com ↗ 92 Neutral → 4% r/CustomerServicer/smallbusinessr/SaaS
11 Haptik haptik.co ↗ 75 Neutral ↑ 21% r/SaaSr/smallbusinessr/CustomerService
12 Opez opez.com ↗ 68 Positive → 4% r/CustomerServicer/smallbusinessr/SaaS
13 Emergent Properties logcheckapp.com ↗ 66 Positive → 4% r/CustomerServicer/SaaSr/smallbusiness
14 Talkdesk talkdesk.com ↗ 60 Positive ↑ 13% r/SaaSr/CustomerServicer/smallbusiness
15 Front front.com ↗ 50 Positive ↓ 50% r/IndianBeautyTalksr/superdutyr/relationship_advice
16 Intercom intercom.com ↗ 50 Neutral ↑ 22% r/hackernewsr/SaaSr/programming
17 drift drifthc.com ↗ 49 Neutral ↓ 73% r/Wendbiner/GoldenInuTokensr/OmegaverseFanFic
18 Crisp crisp.chat ↗ 49 Positive ↓ 32% r/DreamDecipherr/Marketingblogsr/AnimeFightingSim
19 Lightspeed lightspeed.com ↗ 40 Neutral ↑ 18% r/CustomerServicer/smallbusinessr/SaaS
20 PARx Solutions parxsolutions.com ↗ 38 Positive → 4% r/SaaSr/smallbusinessr/CustomerService
21 Reamaze reamaze.com ↗ 37 Positive → 3% r/CustomerServicer/smallbusinessr/SaaS
22 VeriShow verishow.com ↗ 36 Positive ↓ 9% r/CustomerServicer/smallbusinessr/SaaS
23 WalkHub walkhub.net ↗ 33 Positive → 3% r/smallbusinessr/CustomerServicer/SaaS
24 Modria modria.com ↗ 20 Positive ↑ 18% r/CustomerServicer/smallbusinessr/SaaS
25 Zendesk zendesk.com ↗ 19 Positive ↑ 9% r/CustomerServicer/smallbusinessr/SaaS
26 Sparkcentral sparkcentral.com ↗ 18 Positive → 2% r/CustomerServicer/smallbusinessr/SaaS
27 Help Scout helpscout.com ↗ 3 Positive ↓ 98% r/businessr/Serverlifer/u_rmvtebor
27 LiveChat livechat.com ↗ Neutral ↓ 100% r/u_Excellent-Arrival-55r/spidersr/rdiamondCrypto4life
28 Tawk.to tawk.to ↗ 2 Neutral ↓ 98% r/goruntulusohbetr/u_Soniaqqr/egyptstory

Methodology

Rankings are based on publicly available Reddit discussions. We scan 3 subreddits relevant to customer support and count mentions of each company. Sentiment is determined through natural language analysis of the context surrounding each mention. Data refreshes daily.

Only companies with 10 or more total mentions are included to ensure statistical relevance. Rankings reflect genuine community discussion — no company can pay for placement.

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